The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

We are recruiting to fill the position below:

Job Title: Protection Officer
Ref. nr.: 4033840998
Location: Maiduguri
Project number: NGFM 1902, 1903
Job Type: Full time
Reports to: Protection Coordinator
Supervision of: Protection Coordinator
Travel: 90% travel to field locations in Return, Host and IDP communities

Role and Responsibility
Generic Responsibilities:

• Implementation of NRC’s protection policy at the field Promote usage of internal protection SOPs and guidelines
• Ensure that protection is an integral part of programme activities
• Together with PC, Support and advise staff on protection mainstreaming
• Produce data collection, reports and analysis on Protection as required
• Together with the Protection coordinator represent NRC in field level protection meetings and coordination with relevant partners
• Promote and share ideas for technical improvement

Specific Responsibilities:

• Provide day-to-day support to programme and support teams in Return, Host and IDP communities to identify and remediate protection gaps and on a regular basis review NRC Vulnerability and Targeting criteria.
• Proactively engage with programme teams in the field to ensure protection mainstreaming tools are up to date and relevant to their needs level including designing and implementing the NRC referral pathway
• Form part of the internal NRC team that will monitor the usage of the NRC beneficiaries’ complaints Mechanism to ensure actions are taken and feedback given to beneficiaries.
• Together with the PC, Support programme protection mainstreaming initiatives and ensure protection Risk Assessments are core to all NRC’s Multi-sectoral assessment
• Build strong working relationships with mandated and specialised protection actors
• Build capacity of NRC programme and support teams on protection safe programing by conducting regular awareness raising sessions, inductions and support Core Protection training follow up.
• Set up and manage bi-weekly NRC internal Protection working group
• Support in preparing and compiling relevant reports and analyses

Critical Interfaces:

• By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
• Programme Development Managers
• Protection Coordinator
• HoP

Job Requirements
Education level:

• College / University, Bachelor’s degree

Education field:

• Social Science

Personal Qualities:

• Handling insecure environments
• Empowering and building trust
• Managing performance and development
• Planning and delivering results
• Ability to work under pressure, independently and with limited supervision
• Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

Competencies:

• Experience from working in a protection role in an emergency or protracted crises settings
• Documented results related to position’s responsibilities
• Proficiency in English and Hausa
• Strong communication, coordination and representational skills.
• Contextual knowledge of north east Nigeria (Borno State) preferred.

Behavioural Competencies:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment

Performance Management

• The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Miscellaneous info:

• Travel: Some travelling must be expected.

We Offer

• Commencement: April 2019
• Duration: 1 Year
• Salary/benefits: According to NRC’s general directions (Grade Level 5 Step 1)
• Duty stations: Maiduguri with 20% frequent travels. Travel outside duty stations is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.
• Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.

Interested and qualified candidates should: Click here to apply

Click here for more information (MS Word)

Job Title: Protection Assistant
Ref. nr.: 4033853068
Location: Maiduguri
Job type: Full time

Role and Responsibility

• The purpose of the Protection Assistant position is to assist in the day to day implementation of protection activities in NRC.

Generic Responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function
• Ensure that procurement, development and distribution of materials and equipment are timely and accordance with the procedures
• Involve and inform communities and community leaders about the activities
• Investigate and facilitate introduction of new technology, method and approaches in order to improve the quality of the activities

Specific Responsibilities 
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

• Together with Protection Officers, the Assistants will be responsible for the implementation of protection activities on the field – protection analysis, data collection, sensitization and monitoring of protection issues and referrals.
• Carry out the selection of project beneficiaries
• Data collection for project monitoring and evaluation.
• Coordinate the protection activities according to strategy, proposals, budgets, and plans
• Involve and inform communities and community leaders about the activities
• Build strong working relationships with mandated and specialized protection actors
• Build capacity of NRC programme and support teams on protection safe programming by conducting regular awareness-raising sessions, inductions and support Core Protection training follow up.
• Facilitate referral of protection issues to relevant service providers.
• Prepare weekly progress reports and other documents as required

Critical Interfaces:

• By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
  • Strategy and project planning: Project Manager-Maiduguri, Project Coordinator
  • Area Operations: Finance Officer, Logistic Officer

Scale and Scope of Position

• Staff: None – but will lead community facilitators
• Stakeholders: Community leaders, traditional and religious leaders

Budgets:

• Information: GORS, Agressoand  Intranet
• Legal or compliance: Term of Employment, Code of Conduct

Job Requirements
Education level:

• College / University, Bachelor’s degree

Education Field:

• Social Science.

Competencies 
Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:
These are skills, knowledge and experience that are important for effective performance:

Generic Professional Competencies:

• Experience from working in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English.

Competencies:

• Experience from working in a protection role in an emergency or protracted crises settings
• Documented results related to position’s responsibilities
• Proficiency in English Hausa and Kanuri
• Strong communication, coordination and representational skills.
• Contextual knowledge of north east Nigeria (Borno State) preferred.

Behavioral Competencies:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment

Performance Management:

• The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Miscellaneous info:

• Travel: Some travelling must be expected

We Offer

• Commencement: April 2019
• Duration: 1 Year
• Salary/benefits: According to NRC’s general directions (Grade Level 4 Step 1)
• Duty stations: Maiduguri with 20% frequent travels. Travel outside duty stations is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.
• Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.

Interested and qualified candidates should:Click here to apply

Click here for more information (MS Word)

Application Deadline 8th March, 2019.

Note: All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.